Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-innovation-for-truck-repair-diagnostics.livebursts.com (hereafter referred to as “AI Innovation for Truck Repair Diagnostics” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://ai-innovation-for-truck-repair-diagnostics.livebursts.com
  2. All associated mobile and desktop applications
  3. Online services offered through our platform
  4. Products and features accessible via our digital platforms

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These external resources have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy is designed to guide you on the following interactions:

  1. Using our applications and services as an authorized user
  2. Visiting our websites that reference this Privacy Statement
  3. Receiving communications from us, including newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide tailored services. These include:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and email addresses.
  2. Payment Information: Data related to transactions, including payment method details and billing information.
  3. Financial Information: Records of financial transactions and any banking or credit card data stored securely.
  4. Purchase Information: Details about products or services you’ve purchased from us, including order history and preferences.
  5. Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile network information to facilitate service delivery.
  6. Location Data: Geographic tracking data provided by your devices when using our location-based services.
  7. Feedback: Comments, reviews, and responses you share with us to improve our products and services.
  8. Social Media Information: Personal data obtained from social media platforms when you choose to log in or connect through these services.
  9. Product Information: Details about the products you interact with on our platform, including preferences and usage patterns.

We collect this information through multiple channels: user input forms, account settings, browsing interactions, automated tracking technologies, and third-party data providers who contribute to our service offerings.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience and understand user behavior. Here’s a breakdown:

  1. Strictly Necessary Cookies: These are essential for the smooth operation of our services, ensuring security, allowing session management, and providing basic functionality.
  2. Preference Cookies: Used to remember your preferences, such as language settings and display choices.
  3. Analytics Cookies: Enable us to analyze user behavior, track website performance, and gain insights for product improvements.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing you to customize your tracking preferences.

Data Retention and Deletion

We adhere to data retention policies that are in line with legal requirements and the purposes for which the data was collected. Once these purposes no longer apply, we securely delete or anonymize the personal data. Our retention periods vary based on jurisdiction and service type.

Security Measures

AI Innovation for Truck Repair Diagnostics implements robust security measures to safeguard your personal data:

  1. Encryption: We use encryption protocols to secure data during transmission and storage.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  3. Access Controls: Our systems have access controls in place, limiting data access only to authorized personnel.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us immediately using the details provided below.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  4. Restriction: Limit the use of your data under specific conditions.
  5. Data Portability: Receive your personal data in a structured, commonly used format.
  6. Object: Object to the processing of your data for legitimate interests.
  7. Non-Discrimination: Be free from unfair treatment due to exercising your data rights.
  8. Appeals and Complaints: File appeals or complaints with our privacy team or relevant authorities.

To exercise these rights, please reach out to our dedicated privacy team at your earliest convenience.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically for the latest information.

Contact Us

For any questions, requests for unsubscribe, or data-related inquiries, please contact us:

  • Email: contact@ai-innovation-for-truck-repair-diagnostics.livebursts.com
  • Postal Address: [Provide our physical address if available]

We appreciate your trust in AI Innovation for Truck Repair Diagnostics. Your privacy is of utmost importance to us, and we are committed to handling your personal data with care and transparency.